Privacy Policy

Last updated on Mar 26, 2026

Privacy Policy

At RentPanda, we are committed to protecting your privacy and handling your data transparently and securely.

1. Who We Are

RentPanda is a cloud-based property management platform providing services to landlords, property managers, and agents across the UK.

2. Information We Collect

We may collect and process the following data:

  • Personal details (name, email address, phone number)
  • Account information (login credentials, preferences)
  • Property and tenant data entered into the platform
  • Payment and transaction information
  • Usage data (IP address, browser type, device data)

3. How We Use Your Information

We use your data to:

  • Provide and maintain our services
  • Manage your account and subscriptions
  • Process payments
  • Improve platform performance and user experience
  • Send service-related communications
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal data.

We may share data with:

  • Payment providers (Stripe, PayPal, etc.)
  • Cloud storage providers (AWS, Wasabi)
  • Communication services (email, SMS providers)
  • Legal authorities if required

5. Data Security

We implement industry-standard security measures including:

  • Encrypted data transmission (SSL)
  • Secure cloud infrastructure
  • Access control and authentication systems

6. Data Retention

We retain your data only as long as necessary to provide services and meet legal obligations.

7. Your Rights (UK GDPR)

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability

8. Cookies

We use cookies to improve user experience and analyse website traffic.

9. Changes to This Privacy Policy

We use cookies to improve user experience and analyse website traffic.
 

10. Contact Us

For any privacy-related queries:
📧 support@rentpanda.co.uk